FAQ - Createomoto Marketplace

[vc_row][vc_column][vc_custom_heading text=”Shipping Information” font_container=”tag:h2|font_size:25px|text_align:left|color:%23434343″ google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” el_class=”faq-page-title”][/vc_column][/vc_row][vc_row el_class=”inner-bottom-xs”][vc_column width=”1/2″][vc_column_text]

How do I return my items?

If items are eligible for returns, please follow the steps below to start your return process:

1. Log into your account.

2. Locate the item/items you wish to return or refund.

3. Select the items you would like to return and the reason for the return.

4. Confirm your return information.

5. If you need to return your items, you will have the option to choose your return method.

6. After you apply for your return, you will need to wait 14 days to have refunds processed.

7. If items are from an affiliated partner all items must be returned via that affiliate partner.

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Do I Need A Account To Place Order?

When checking out as a member it’s much easier and faster to complete your order not to mention the savings that you may receive for being a member.

But you may also checkout as a guess if you don’t feel safe with sharing your info.

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How Do I Track My Order?

You may track you order with the tracking number that’s provided to you at purchase located in your dashboard or email.

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How Long Will it Take To Get My Package?

Package arrival times differ from vendor to vendor which may take 7-30 days. If you product is digital it will be stored in your dashboard to be downloaded on demand.

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”Have More Questions” font_container=”tag:h2|font_size:40px|text_align:center|color:%23434343″ google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1686950707116{margin-top: 30px !important;margin-bottom: 10px !important;}”][/vc_column][/vc_row][vc_row el_class=”inner-top-xs”][vc_column][vc_toggle title=”What Shipping Methods Are Available?” el_id=”1459864577831-bdb5bc1a-4a98″]1.Amazon

2.UPS

3.USPS

4.Fedex

5.DHL

etc.[/vc_toggle][vc_toggle title=”How Should I to Contact if I Have Any Queries?” el_id=”1459864738156-c9e9af2d-48c9″]You may reach out to us 24/7 through out support at

Createomoto Support[/vc_toggle][vc_toggle title=”How to Checkout with Paypal.”]

1. Navigate to checkout

2. Under “Payment methods, click “PayPal” type in your PayPal account details to submit your order.

3. If your details are correct your payment will be successful.

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Sales taxes are calculated depending on your state. Also some categories are taxed and some are not. By state laws we’re required to charge sales tax on applicable items if that state mandates it.

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It is possible that the order may have been accidentally submitted twice. However, please be assured that every order can only be charged once.

The first transaction may be in a transaction pending status. If so, only one of the charges should get confirmed and appear on your statement. Depending on your financial institution, it may take a few days for the transaction to be processed.

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We work with the most secured major payment processing providers to keep your information safe & secure.

Here are a few of the payment methods we accept:
Visa, Mastercard, Discover, American Express, Apple Pay, Google Pay, PayPal, Skrill. We also work with Buy now, pay later services such as Klarna and Afterpay.

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Depend on the vendor items are not placed if they are not in stock. Majority of items are updated in real time. If your item comes back in stock within 30 days, you will receive a notification.

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