What are Service Fees?
Service fees cover administrative fees. Service fees are also applied when Buyers accept the project requested payment amount. As of January 1,2024 there is a $4.95 Service fee of total purchase amount. There are no registration or sign-up fees. There are no search or posting fees. Createomoto charges a service fee on services ordered/earnings.
Earnings
Can be withdrawn via your dashboard. Withdraws are a $25.00 minimum via Paypal or Payoneer.
Credits
Are used to pay for services as well as bid on projects.
PayPal
Refunds are usually completed within 24 hours of the request being processed by Customer Support.
Credit Card
Refunds take slightly longer due to the card issuer’s processing time.Ā Usually, credit card refunds are completed within 7 to 10 days of the request being processed by Customer Support. However, in extreme cases, it can take up to 2 weeks.
Invoices
Invoices are created for all purchases made to easily track your purchases, cancellations and deposits. You can manage all of your invoices from the drop down menu in the top right corner of your dashboard.
Services
Once a task is posted on the marketplace, contractors have the option to submit their proposals for employers to review. Once a proposal is accepted, employers are required to make a payment that’s held in escrow and shown in the wallet system of that contractor after fee deductions under the pending payments section. Once the project is completed and approved by the employer, the amount is move from the pending balance section to available balance in the contractorās wallet.
Employers
It is free to sign up, create a profile and post a project or an idea. You will receive notifications and bids on your projects.
Contractors
It is free to sign up, create a profile, upload your portfolio and receive project notifications. Contractors will also receive 5 free bids.
Services
If you are hired to perform a service, a $4.95 service fee is charged. This is charged when the service is ordered and will be deducted from the payment you receive.
Membership Plans
We provide a range of membership plans to choose from. You may choose to beĀ an employer or freelancer as a free member, or gain additional benefits as a paid member by upgrading to a paid plan.
Memberships will recur either monthly or annual based on your plan, unless cancelled. If funds are insufficient we will try to renew your membership for up to 30 days, until funds are made available.
You may cancel at anytime from your dashboard, which will cease billing at the end of your subscription period without any further costs.
Transaction Fees
Transaction Fees using Credit Card, Stripe, Paypal or Payoneer: $0.30 USD+2.3%
Taxes
Taxes are applied based on local rates and rules defined by the user’s country of residence.
Withdrawal Fees
100% Free
Refund & Cancellation Policy
Employers
100% Refund will be Granted If
A refund will be granted within 3 days from date ordered. Services may be cancelled at any time during initial concepts phase of the project given you have not requested any alterations.
Contractors
If your order was canceled, the funds will be credited to your account balance. Returned funds are found in your dashboard under available balances. You will see the credit funded to your account balance.
Refunds to a different card Payment account
We are only able to refund funds to the original payment accounts. Createomoto is not able to change the card or payment accounts.
User Agreement
The fees and charges summarized on this page are governed by the terms of our User Agreement and our site policies. The User Agreement includes important terms that should be fully read. Failure to abide by our site rules and agreements will be a violations and may lead to termination.
